Privacy Policy

Last updated: 3 November 2026

Xnoise ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, how we use and protect it, and how you can contact us about it. It applies to this website only.

1. Information we collect

We only collect personal information you choose to give us. That's mainly:

• Your name, email address and message when you use the enquiry form
• Optionally, your phone number, organisation and role, and project details — the project name and location, its stage and building class, your deadline, and a link to drawings

We don't currently use analytics or tracking cookies on this site. If that changes, this policy will be updated to reflect it.

2. How we use your information

We use the information you provide to respond to your enquiry, and to prepare a fee proposal for, arrange or discuss acoustic assessments and related services. We don't sell or rent your personal information to third parties.

3. Third-party services

Submitting the enquiry form sends your details to Formspree, a third-party form processing service, which forwards them to us by email. The map on our contact page is provided by Google Maps. Each of these providers has its own privacy policy governing how it handles data on its platform.

4. Cookies and local storage

This site may use your browser's local storage to remember basic display preferences (for example, whether you've seen the page-load animation). This information stays on your device and isn't sent to us or used to identify you.

5. Data storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access. Information submitted through this site is transmitted to us via our third-party providers listed above, each of which secures data in transit.

6. Your rights

Under the Australian Privacy Principles (Privacy Act 1988), you can ask us what personal information we hold about you, request a correction, or ask us to delete it. To do this, get in touch via our contact page. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date at the top.

8. Contact us

Questions about this policy or your personal information? Reach us through our contact page.

This page provides a general privacy policy and does not constitute legal advice. Please have it reviewed by a legal professional to confirm it fully meets your obligations under the Privacy Act 1988 (Cth) and any other applicable law.